Management of Change
A Laravel-based MOC workflow system for operational change control, layered approvals, implementation tracking, and final documentation.

On this page
overview
Project overview
This project is a Management of Change system for an operational environment that requires controlled change requests, approval traceability, and structured technical documentation. The main challenge was turning a long MOC process into a digital workflow that stays usable for requesters, sponsors, PIC MP users, technical-aspect owners, approvers, and SuperAdmins.
challenge
Challenge
The Management of Change process spans multiple roles, approval stages, technical documents, and conditional sign-off paths. The challenge was keeping the workflow understandable without weakening operational control, traceability, or process discipline.
solution
Solution
The application provides an end-to-end digital workflow that guides a requester from initial screening through final authorization. Each role receives relevant tasks, states, and actions, allowing a long operational process to run consistently in one system.
technical approach
Technical approach
The architecture uses Laravel 9 and PHP 8 with role-oriented controllers, Form Request validation, Eloquent ORM, and a service layer for workflow rules. Multi-user approvals, status transitions, PIC assignment, PDF documentation, email notifications, LDAP support, session control, and audit trails are implemented as maintainable modules.
Key features
Role and responsibilities
- Designed and developed the end-to-end MOC workflow from initial questionnaire, change identification, approval, implementation, closure documentation, and final authorization.
- Built the Laravel MVC structure with role-based controllers, service-layer business logic, Eloquent relationships, Form Request validation, and Blade views for operational modules.
- Implemented multi-user approval flows with dynamic approver synchronization, acting-role support, sign-off states, notes, and automatic workflow status transitions.
- Developed technical documentation modules such as PDF attachments, technical-aspect assignment, implementation due dates, and evidence-file tracking.
- Built MOC PDF reporting that combines workflow summaries and external attachments, with email integration, LDAP support, session access control, SuperAdmin tooling, and audit logging.
Project outcomes
Digitized the cross-role MOC lifecycle from screening to final authorization.
Centralized workflow traceability for approvals, rejections, status changes, and implementation evidence.
Enabled final PDF reporting with supporting attachments.
Project gallery
Additional visual documentation is being prepared.
